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No Credit Card? No Problem Internet Retailers Allow Consumers To Shop Online With Cash

In today’s economically depressed climate, many retailers are feeling the affects of limited consumer spending  first hand.  Online retailers, in particular, have been offering sales, special deals, and promotions in an effort to attract buyers, and are expected to increase their efforts as the 2009 holiday season approaches.

But what about those consumers who don’t have or use credit cards and/or debit cards? Believe it or not, there are quite a lot of them, about 72 million in fact, according to eBillme.com. Ebillme is trying to capitalize on this demographic by offering them the option to pay for their online purchases in cash.

How does this work?

Through the site’s “walk-in” payment option can purchase items online from 840 different ecommerce sites, and then pay for their purchases in cash at one of Ebillme’s payment locations. Once payment is confirmed, the merchant is notified, and the product is sent.

If this service catches on, more online retailers may have to rethink the types of payment options that they offer their customers, and expand these options accordingly.

While paying in cash for online purchases may allow customers to take advantage of special online deals,  critics also point out that it may also be time-consuming and confusing for some “cash only” customers who are, according to eBillme CEO Marwan Forzley,  primarily seniors or recent immigrants  without access to banking.

Amazon.Com To Base Holiday Marketing Strategy On Customer Reviews

Image representing Amazon as depicted in Crunc...

As Black Friday ushers in the official start of the holiday shopping season, online retailers like Amazon.com are doing their best to attract and retain customers. I’ve personally seen many online deals advertised (some in my own inbox) with promises of deep discounts, free shipping, and other incentives.

Amazon.com announced recently that it has formed a “Holiday Customer Review Team” made up of six of its top customer reviewers, who were given early access to Amazon’s Black Friday deals in order to share their favorites with other customers. This customer-generated feedback will help to drive Amazon’s marketing strategy this season.

“Amazon’s customer reviews have revolutionized the way that people shop, helping consumers make informed buying decisions,” Russell Dicker, senior manager of community at Amazon.com said in a recent statement. “Our customers have to come to rely on the the third party expertise our customer reviews provide, and the Holiday Customer Review Team is an extension of that resource over the holidays.”

Recent studies have shown that consumer reviews play a major role in the purchasing habits of frequent Internet users, and after an online forum that I participated in the other day about the influence of product reviewers on blogs and websites I’m inclined to believe that this is the case. What does this mean for you if you have an e-commerce site? It’s time to pay attention to the reviews, and the reviewers on your site, because it’s clear that visitors to your sites are paying close attention.

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Ice Cream Chain Launches Mobile Marketing Campaign

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The Marble Slab ice cream chain is celebrating its 25th anniversary with a mobile marketing campaign called “Gr8 2 Go,” reports Dianna Dilworth of DMNews. As we’ve previously reported on this blog, mobile marketing campaigns are all the rage, so to speak, with advertisers, and have been used to sell everything from cat food to vacation deals, and now, apparently, frozen novelties.

“We wanted to tap into a new trend, which is being top of mind for customers on the one device that they keep with them all the time-their cell phones,” said Jennifer Johnston, SVP of brand marketing at NexCen Franchise Management.

The first part of the campaign allows customers to text “slab” and receive coupons for ice cream via their cell phones, while the second part offers customers the option of registering their e-mail addresses with Marble Slab.

With the holiday shopping tradition fast approaching, or already upon us, depending on whether you wait until Black Friday or start in October, many retailers are hoping that mobile marketing campaigns like this will help drive what many analysts predict will be a sluggish shopping season.

Many retailers are offering online discounts, free shipping, and online and mobile-based coupons. Retail giant Wal-Mart, for example, offers 99 cent shipping on select items, while Kmart has been actively promoting its Layaway program since late September.

One thing is evident: mobile marketing campaigns, whether they are aimed at selling ice cream, promoting an event, or raising an awareness of a cause, are becoming more prevalent.

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Online Retailers To Offer Deeper Discounts, More Sales, This Holiday Season

The latest statistics show that not only is the Holiday shopping season, traditionally slated to begin the day after Thanksgiving, poised to start earlier this year, but that online retailers are also gearing up to offer more sales and discounts this year than in years previous.

The reason for the earlier start to the shopping season is two- fold, says Britt Beemer, chairman and founder of America’s Research Group.

“It’s going to be an extremely difficult Christmas for many people, “ he says, adding that many physical retailers can expect to see negative sales numbers for the period.

Online retailers, in response are rolling out deals and promotions much earlier than usual. K-Mart will be launching pre-Black Friday sales on November 2nd, both in stores and online, with free shipping in some cases.

Higher end retailers such as Nordstrom will also be offering greater online discounts than in previous years.

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